Support

No. The core Urge and Calm tools work without an account — your data stays on your device. An account is only needed if you want to sync across devices or use premium features.

When a craving hits, hold the URGE button. You name the trigger, follow a science-backed 4-4-6 breathing pattern, and the urge passes. Every urge you outlast is tracked as part of your streak.

Calm Mode has 30+ guided tools for everyday stress, anxiety, focus and sleep — box breathing, the physiological sigh, 5-4-3-2-1 grounding, a 2-minute Panic SOS, body scans and more.

Yes. SHIFT is private by default. Core features run on your device, the community is anonymous, and we never sell your data. See our Privacy Policy for full details.

Subscriptions are billed through your Apple ID. To view, change or cancel, open Settings → [your name] → Subscriptions on your iPhone, select SHIFT, and choose your option. Cancelling stops future renewals; access continues until the end of the paid period.

If you reinstalled the app or switched devices, open the app’s paywall and tap “Restore Purchases”. Your active subscription tied to your Apple ID will be restored.

Yes. The Urge and Calm tools are designed to work without a connection, so help is there in the moment — even on airplane mode or with no signal.

You can clear on-device data in the app’s Settings. To delete a synced account and its data entirely, email us at hello@join-shift.com and we’ll handle it promptly.